Refund Policy

At Shonenexplosion, we are committed to providing you with a seamless shopping experience and ensuring your satisfaction with every purchase. We understand that there may be instances where you need to cancel an order or request a refund. Please take a moment to review our policies below:

Order Cancellation

If you wish to cancel an order, we offer a hassle-free cancellation process. You can cancel your order within 24 hours of purchase for a full refund. To initiate the cancellation process, please contact our customer support team with your order details. Our dedicated team will assist you in canceling your order and processing the refund.

Please note that orders cannot be canceled after the 24-hour window has passed. Once your order has been processed and shipped, it is no longer eligible for cancellation.

At Shonenexplosion platform, we believe in providing the best customer experience possible. That's why we have implemented a 30-day return policy to ensure your satisfaction with your purchase.

Our return policy allows you to return any product within 30 days of receiving it, no questions asked. Whether you've changed your mind or encountered any issues with the item, we are here to assist you.

Here are some important details about our return policy:

  • Timeframe: You have 30 days from the date of delivery to initiate a return.
  • Condition: The item must be in its original condition, unworn, unwashed, and with all tags attached.
  • Process: To initiate a return, simply contact our customer support team. They will guide you through the process and provide you with a return authorization number.
  • Refund: Once we receive the returned item and verify its condition, we will issue a refund to your original payment method. Please note that shipping fees are non-refundable.

We strive to make the return process as smooth as possible for our customers. If you have any questions or concerns regarding our return policy, please don't hesitate to reach out to our dedicated customer support team. They are available to assist you and provide any necessary guidance.

Thank you for choosing our ecommerce platform. We value your satisfaction and are committed to ensuring a positive shopping experience for you.